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Read what others are saying about working with us and experiencing a Canada by Design vacation!
Our trip through western Canada planned by Canada by Design was fabulous.
Our trip through western Canada planned by Canada by Design was fabulous. Karen made all of our trip arrangements and handled our unique requests seamlessly. She responded to all of our questions (there were many) and took special care to follow up on those that could not be answered immediately. Our detailed itinerary included all the vouchers and tips, along with special hotel upgrades that included full breakfasts. We highly recommend their service. The Jasper Foodie Tour was our own private Jasper history lesson tied to local food and drink. The Maligne Lake Cruise, Ice Explorer Glacier Icewalk, and Glacier Skywalk were all educational, with spectacular scenery. The VIA Rail (overnight) from Vancouver to Jasper was a unique and enjoyable experience. Scenery along the way was breathtaking. The Vancouver Fairmont Pacific Rim, Jasper Fairmont Park Lodge, and Moraine Lake Lodge were all 5-star in every aspect of their hotel accommodations and service. Thank you, Karen, and the entire Canada By Design team!
Jeffrey, California, United States
I couldn't be more pleased with the trip!
My family recently completed the 7-day self-drive tour of Western Canada. I couldn't be more pleased with the trip! Jennifer B. was absolutely fantastic helping me figure out how we wanted to customize our trip and making suggestions. She was always so patient with my many questions, too! The lodgings that this trip placed us at were more than wonderful. We particularly liked Deer Lodge at Lake Louise. It is a beautiful historic lodge, just a few minutes walk from the Fairmount. All aspects of the tour were problem-free, and I really feel that the cost of the tour was very reasonable, especially for the quality experience we had. I highly recommend Jennifer and Canada by Design to anyone who wants to visit Western Canada!!
Marlene Schillinger, Petersburg, Virginia, United States
It was such a relief to know that we could trust Canada by Design before and during our trip.
What a trip!!! Thank you Karen J. from Canada by Design! What a trip!!!! Karen J. from Canada by Design was amazing in helping us to plan our once in a lifetime trip! Everything was planned perfectly. Thanks to Karen, we stayed in the beautiful Rimrock hotel in Banff- across of the Hot springs and five minutes away from the Gondola. We were picked up for our day trips from our hotel and enjoyed the beauty of the place. In Jasper-Karen suggested to stay at Fairmont Jasper. We LOVED the resort and got a beautiful cabin on the lake. That was an amazing surprise for us! Again the day trips were well organized from A to Z. We finished the trip with a two day ride on the Mountaineer from Jasper to Vancouver (we got the silver leaf and we were so very happy with it). Canada by Design's staff always responded by email of a phone call, also when Karen was away. It was such a relief to know that we could trust Canada by Design before and during our trip.
Vered Mei-Tal, Lutherville, United States
We would highly recommend Jennifer and Canada by Design for all of your travel needs. We count ourselves very lucky that we found this 5-star team of travel experts!
We chose Canada by Design in favor of a travel company in our own country, as we thought that the local experience would give us a better holiday. How right we were! We also saved ourselves a lot of money, as Jennifer's quote was much less expensive than the quote we received in Australia. We liaised with Jennifer by email many months before our trip, to organize our once-in-a-lifetime Christmas Snow Train adventure from Vancouver through Jasper, Lake Louise, Banff and, finally, Calgary. Jennifer and her colleagues provided us with an excellent standard of service, always prompt, friendly and efficient. All accommodation was of a high quality, with The Fairmont Castle at Banff being outstanding. We felt like we were living in a fairy-tale with the amazing scenery that we encountered all along the way. When we first arrived in Vancouver, we headed directly to the Canada by Design office because we wanted to meet Jennifer in person. We were given a tour of the office and greeted by the whole team. Jennifer continued to work for us during this meeting, by offering suggestions for our time in Vancouver before our train departed. We would highly recommend Jennifer and Canada by Design for all of your travel needs. We count ourselves very lucky that we found this 5-star team of travel experts!
Julie Cass, Brisbane, Australia
My clients and myself most definitely benefited from working with Canada By Design!
My clients requested a self drive travel itinerary in Halifax with many different stops and Canada By Design offered a great itinerary and great rate! My clients and myself most definitely benefited from working with Canada By Design!
Amanda, Central Travel
Our trip to Canada was incredible!
Our trip to Canada was incredible! We had quite an adventure travelling by planes, train, auto and boat. We enjoyed every moment of our trip from Calgary to Vancouver and your company made it all so convenient with the trip vouchers. We came back with many happy memories and beautiful photos of your breathtaking country. This was a special trip for our family and it was everything we wanted it to be! We will certainly be using Canada by Design again if we get the chance to explore the East coast of Canada. Thank you for your assistance. Johanna, Carol & Judy
Johanna Oswald, Little Rock, AR, United States
Overall it was a great way to see the country for the most part.
It was my dream to take a train trip across Canada. Overall it was a great way to see the country for the most part. Probably missed a lot at night though. Stopping a lot for freight traffic and a couple delays hindered the trip. Loved the dining car and having our own private room with toilet! Definitely a must! Great to mingle and meet fellow passengers and the the VIA Rail staff were excellent. Would I do it again? Yes! Taking the train from Montreal to Halifax is next on my bucket list!
Lorraine, Squamish, Canada
Paulina organized an awesome trip for us which included Vancouver Island and the Rockies.
Paulina organized an awesome trip for us which included Vancouver Island and the Rockies. The tours with Discover Banff were great.
Thanks again for a well planned and hassle free vacation. We will look forward to future vacations with Discover Holidays.
We wanted to thank Jasmine Wong and Discover Holidays Inc. for our great fly and self-drive vacation traveling to Banff, Lake Louise, Jasper, Edmonton & Drumhiller AB from July 24th to August 1st 2018. We had a great time. Good accommodation. Great venues - Banff Sulpher Mt. Gondola, Banff Hot Springs, Columbia Icefield excursion and Tyrell Museum. The weather was perfect, the scenery was breathtaking and the wildlife sightings in and around Jasper and Elk Island National Park were an extra special bonus. Thanks again for a well planned and hassle free vacation. We will look forward to future vacations with Discover Holidays.
Ross , Ontario, Canada
From start to finish Jennifer was very polite and easy-going as well as professional. She offered suggestions when needed and and was on top of all itinerary adjustments and refunds.
I had the pleasure of working with Jennifer Balicha on an itinerary for Seattle, Vancouver and Victoria, Canada. From start to finish Jennifer was very polite and easy-going as well as professional. She offered suggestions when needed and and was on top of all itinerary adjustments and refunds. She kept me up-to-date on my clients progress while traveling and was very empathetic towards me and my client when handling itinerary snafu's along the way. Jennifer was great to work with and will definitely reach out to her again. Thanks Jennifer.....You're the BEST!!
Kim, Pennsylvania, United States
The tours and activities she chose for us were spot on!
We were a group of 7 from New Zealand. Jennifer organised our trip through two of our group who then liaised with the rest of our team. We did a self drive from Vancouver & stopped for two nights at Whistler, SunPeaks, Jasper, Banff, Calgary including the Stampede, back to Banff to catch the Rocky Mountainer train for two days ending back in Vancouver. Not one problem! The accommodation was perfect at every stop. The tours and activities she chose for us were spot on. Every part of our trip was well thought out and there were no hitches. I cannot praise Canada by Design enough and I speak for all 7 of our group. Thank you so much.
Di, New Zealand
I would highly recommend Canada by Design and would certainly use them again when going to another area they service.
Jennifer organized a trip for myself, my husband, my daughter and her 4 children to Banff, Lake Louise, and Jasper. The transportation, accommodations, and tours were superb. We had a little rocky start on arrival with transportation to Calgary hotel but Jennifer went out of her way to take care of it immediately. I can’t say enough about the service we received. Everything else ran very smoothly and we thoroughly enjoyed our time spent there. I would highly recommend Canada by Design and would certainly use them again when going to another area they service.
Joyce, New Jersey, United States
I highly recommend this company, They will tailor a trip to meet individual needs.
My wife and I had 10 days on Vancouver Island and the Sunshine Coast organised by Jennifer. It was excellent. The accommodation was very good, some of it apartment type which allowed freedom to do a bit of our own cooking. The included activities were first rate and with two nights at each stop the whole trip was very relaxed. Everything went smoothly. I highly recommend this company, They will tailor a trip to meet individual needs.
Mel, New Zealand
Canada by Design has created my clients remarkable experiences with their families.
Canada by Design has created my clients remarkable experiences with their families. Every tour and detail was perfect for my families that I have traveling to Canada. There isn't anyone I would rather use for travel to Canada.
Emily, Tennessee, United States
The service we received during our booking process and again on our trip was second to none.
We met up with two friends that live in BC and departed Vancouver 19 Sept 2017 / 21 Sept 2017 on the Basic Aurora Borealis Package (3days/2nights). The service we received during our booking process and again on our trip was second to none. The staff at Canada by Design could not have been more helpful and friendly.
Clive, New South Wales, Australia
Destinations, itinerary and accommodation was all well thought out and we had a very memorable time. I'd happily use Canada by Design again.
We just returned from a trip around Newfoundland. Destinations, itinerary and accommodation was all well thought out and we had a very memorable time. Thank you Jules! I'd happily use Canada by Design again.
Christopher, Zurich, Switzerland
We had a marvelous trip. Everything fell into place.
Worked with Jennifer planning a road trip from the Calgary Stampede through Lake, Louise, Banff, Jasper, Sun Peaks and finishing in Vancouver. We worked together using some of my ideas and many of her ideas. She booked most of our hotels, sight seeing venues and car rental. We had a marvelous trip. Everything fell into place and each hotel she selected was great and a little different from the one before. Thank you Jennifer for all your help. Will never forget this trip.
Anne, New Jersey, United States
This was an A++ experience! I'll definitely use Canada by Design for our next trip to Canada.
Paulina booked a week long self drive tour of Nova Scotia for my family. This was so easy to arrange. I just told her what we wanted to do and the time frame we had. She got back to me within a day with an outline of what she had arranged and shortly after that, I had a finalized tour. The hotels were outstanding and she also included maps and a guide book that helped us while we were in Nova Scotia. The price was very reasonable for the tour. This was an A++ experience and I'll definitely use Canada by Design for our next trip to Canada.
Kathleen, Texas, United States
From start to finish it was an ideal trip for us to enjoy Canada scenery, atmosphere and hospitality
We would like to express our appreciation for a wonderful trip arranged through Jules M, Canada by Design. From start to finish it was an ideal trip for us to enjoy Canada scenery, atmosphere and hospitality. We were afforded the right amount of activity for the trip yet relaxing. The suggested route from Calgary to Jasper was just spectacular. The hotels we stayed in are in town. And of course the train ride is A plus. Again Thank you.
Manuel , United States
I don’t know how I will ever thank you all at Canada by Design for everything you did for us and making a trip of a life time surpass our wildest expectations!
We LOVED Canada and look forward to coming back and doing the same route in the spring or autumn. In fact we would even consider doing it again in winter as it was so stunningly beautiful. After booking the trip and advising the date we wanted, I was very impressed with Karen's professionalism and prompt service, nothing was too much trouble. When we requested things from her, all the information given to us was accurate and up to date. I don’t know how I will ever thank you all at Canada by Design for everything you did for us and making a trip of a life time surpass our wildest expectations!
We had the most fabulous trip to our Winter Wonderland in the Canadian Rockies.
We had the most fabulous trip to our Winter Wonderland in the Canadian Rockies. Thank you so much for organizing all our travels and hotels. Highlights: the vintage train from Vancouver to Jasper! Via Rail Canadian needs better pictures to tout the awesome rail with it’s adorable public rooms, dinning car, glass roof cars and cozy cabins. I left the shade up all night and watched the world go by.
Mary, California, United States
It was a dream come true – I am so happy!
It was a dream come true – I am so happy! Thank you so much for putting this together for us! The Northern Tales guides were awesome! Helpful and so passionate about what they do – we loved them all! It was fantastic! The hotel in Vancouver was incredible – A+! They were so friendly and helpful to us weary travelers! We did the Capilano Suspension Bridge – then enjoyed the view and some wine & tapas from a very nice waterfront hotel!
Joanne, Massachusetts, United States
We had a wonderful time, everything was perfect.
We had a wonderful time, everything was perfect. We would recommend trips organized by Canada by Design to anyone who is interested in actively exploring parts of the country. Many thanks for an outstanding job.
Astrid, Ottawa, Canada
Most Wonderful Trans-Canada Rail Trip
We found our experience with Canada by Design & Jennifer B in particular to be most wonderful for our Trans-Canada Rail Trip. All arrangements made by her were perfect, not a hitch anywhere. When I was in touch with her with concerns, she was very prompt in responding & resolving them. We really felt her customer service was so welcoming. We have talked to a few people since our return and have recommended your company to them.
Marjorie Stock, California, United States
My husband and I just returned from a wonderful trip to Eastern Canada.
My husband and I just returned from a wonderful trip to Eastern Canada. We travelled from Toronto (visiting Niagara Falls) to Ottawa, Montreal and Quebec City. We could not have been more pleased with the trip that was planned by Canada by Design. The travel agents are professional and helped us plan a wonderful trip. Their selection of hotels was ideal. The train travelling from Province to Province was such a great way to travel. Thank you to all of the agents made this a very memorable trip.
Carol Cevolani, Petaluma, United States
One of our best vacations. Perfectly planned and all went off without a hitch.
Canada by Design planned our trip to the Canadian Rockies including travel on the Rocky Mountaineer and visit to Jasper, Lake Louise, Banff, and Calgary. One of our best vacations. Perfectly planned and all went off without a hitch. Every contact with Canada by Design was a positive one. So helpful so positive. Recommend them highly!
Joel Yellin , Rochester , United States
Excellent trip. Well planned out. We were able to get all our additional destinations accommodated.
Paul Williams, Canada
I would give it ten stars if it was possible.
I toured on the Vancouver, Whistler and Vancouver Island tour. It was brilliant. The bus drivers were very helpful and knowledgeable. The sea to sky experience was wonderful and it was great going to the top of the mountains and the cultural museum was very interesting. The whales very kindly decided to perform when I was whale watching. Apparently it was only the third time this year the marine biologist had seen them so active and of course the Butchart Gardens were magnificent. The three hotels in which I stayed were all first class. I could not fault anything, even the weather was hot and sunny. I would give it ten stars if it was possible.
Janet, New Eltham, United Kingdom
Being a repeat customer attests to the quality
My planner this year was Paulina. I was very happy with her from start to finish. I did the same type of trip last year to Vancouver Sunshine Coast and Island and was very happy with the travel designer I had then too. Same with another trip earlier was to the Atlantic provinces. Being a repeat customer attests to the quality. On every trip we were very pleased with the outcome and the one or two tiny glitches that occurred were handled promptly and to a satisfactory conclusion. Being older our self drive touring days are probably over but I would definitely recommend this to anyone - but especially to young parents with families. It is a wonderful way to see the country and the team at Canada by Design seem very very competent in planning it out for maximum benefit. Thank you Paulina - I appreciate the extra care you took.
Annabelle , Delaware, United States
It was a very memorable trip and I highly recommend to all.
I took the “ALPINE CANADIAN” tour from Vancouver to Calgary, departing on August 1, 2017 to celebrate my 75th Birthday. The weather was gorgeous. Some smoke from fires while on the train in BC but nothing to bother. The train was wonderful. Sleeping compartment small but very adequate. Bed extremely comfortable but covered the private “potty” when it pulled down. Even though I have to get up several times a night it was no problem as there is a public restroom down the hall. It was very large and great to dress and do makeup in the morning. Food was excellent and nice variety of choices. Everyone was extremely accommodating. The bus tours by “SUN DOG TOURS” is amazing. The tour bus has plush leather seats that recline to almost a bed. It only holds 30 people and there were only 11 on our trip. It stops many times to let us off and take pictures. One of the highlights that many people would not see if they drive themselves is the “Athabasca Falls”. It is not visible from the highway so you would really have to watch for signs or miss it. It was only a block from the highway. The driver was excellent and provided a lot of information. The highway was #93 also called the “ICE FIELDS PARKWAY”. The driver said it is the 7th in the world known for its beautiful scenery. I believe it. The Glacier ride was fun, cool, and a little slippery, but I would not miss it. The Sky Walk was very exciting, but made me a little dizzy if I looked down while walking. No problem, just look ahead. Ha ha. We walked from our Hotel to the “CHATEAU LAKE LOUISE” hotel and had dinner overlooking the Lake. Beautiful. The full day in Banff was fun and relaxing. We saw one Elk on the wildlife tour plus the beautiful “BANFF SPRINGS HOTEL”. (The locals call it “The Springs”). We ate at “St. James’s Gate Pub” on main street in Banff. It is a pub from Ireland they dis-assembled and brought to Banff and re-assembled. The Yorkshire Pudding appetizer was to die for. It was a very memorable trip and I highly recommend to all.
Cherie, Arizona, United States
The whole experience was breathtaking...
Thanks very much to Jasmine for helping to organise our wonderful holiday from Vancouver across the Rockies to Calgary. The whole experience was breathtaking and we appreciate the effort you put into organising the trip. We both loved the National Music Centre, especially the theatre organ there! We also loved the Maligne Lake cruise that we did when we were in Jasper. The accommodation was excellent and the rental car was perfect.
Graham , Perth, Australia
My first kudos goes to Canada By Design for giving us the flexibility.
Well, I am still amazed that we were able to get accommodations, Fairmont, train, etc. at last moment... and the way we were able to customize our trip drive/train and explore on our own was awesome!! So, my first kudos goes to Canada By Design for giving us the flexibility. Of course, I adored working with you!!! As far as the trip highlights....I think Jasper was our favorite town, our favorite hike was through the snow at Lake Louise to the Glacier Tea house, our favorite hotel was the Fairmont, and we really enjoyed the train ride/sleeper cabin. The lodging was all great, but Tekarra Lodge's location on the river bank was sooooooo cool! Plus, we enjoyed not being downtown Jasper, and food there was really yummy! Thanks again Jennifer!
Melinda, Nevada, United States
They not only tailored my itinerary to include activities I liked, but also made my car and hotel reservations, making it no-fuss for me.
They not only tailored my itinerary to include activities I liked, but also made my car and hotel reservations, making it no-fuss for me. Because it was a loose itinerary, it left plenty of room to explore on my own, finding my own unique experiences and sleeping in when I wanted!
Annette, California, United States
When we go back in future to Canada we will contact you again. Will recommend your company!
We are back again from a wonderful trip in the Rockies. Everything was great! The Fairmont hotels we loved it. We had wonderful rooms in each hotel, the bus transfers very good arranged. We enjoyed our trips - snowshoeing, ice canyon walk, sleigh-ride, is was all fantastic! I was happily surprised with the informative travel documents with the lonely planet guide that we received on arrival in the Banff Springs hotel. So we want to thank you and your colleagues very much for arranging this wonderful trip for us! When we go back in future to Canada we will contact you again. Will recommend your company!
When we turned off, there were all these trees covered in snow. It was like a Christmas tree fairyland.
I failed to mention how much we liked the hotel in Calgary. What a beautiful building. Our view out the window was the tower. What a treat when it started changing colors at night. When we turned off, there were all these trees covered in snow. It was like a Christmas tree fairyland. It was snowing pretty good. So coming from Texas in the summer it was really special, almost magical. We didn’t get to see the lake he thought was so pretty cause it was too cloudy, but seeing the snow and trees it didn’t matter.
Anita, Texas, United States
Thanks again, we would certainly recommend you to our friends in Florida!
I want to tell you that we really enjoyed our vacation in Canada! Our contact person was Paulina. She was super helpful, provided me with lots of information & efficient. Thanks again, we would certainly recommend you to our friends in Florida!
Thomas, Florida, United States
Thank you so much for a wonderful vacation that created memories for our lifetime! You did a great job!
Dale and I just returned from our "Ice Field Discovery" trip. Our vacation could not have been better! Everything was taken care of so we did not have to worry about anything! The train trip was a throw back in time to the 1950's and reminded me of the Zephyr that I rode as a child. Of course, there were many upgrades but the ambiance was so romantic! The bus trip from Jasper to Lake Louise was great. It was an intimate charter bus so we made friends with the other passengers. We made several stops on our journey for pictures and points of interest. Our driver was fantastic. Lake Louise and Banff were the highlights! Our hotel accommodations were upgraded so we got to stay in the "gold" area of the hotel. It was very special. Thank you so much for a wonderful vacation that created memories for our lifetime! You did a great job!
Pam, Illinois, United States
Thanks for a great holiday.
Thanks for a great holiday. The Rockies - awesome, Victoria- beautiful. Whistler- magic. All the itinerary was excellent. Well done team!!
Mark, Sydney, Australia
Awesome scenery at every curve
We are so grateful for the careful planning and ideal itinerary for our vacation. We had a complete portfolio of maps, places to visit, and reservations. We loved every hotel or mountain cabin we stayed in, the boat ride through the Seward fjords, the sternwheel ride in Fairbanks, the bush ride into Denali Park for a close enough encounter with a mama grizzly and her 2 cubs....and awesome scenery at every curve.
Wayne, Michigan, United States
A Bucket List dream come true!
We did the "Rail & Drive Across Canada" with you & it was wonderful. All accommodations were top notch, tours were above our expectations & the train ride was neat. We were so excited & privileged to see the Norther Lights in Jasper! A "Bucket List" dream come true!
Rita, Illinois, United States
Loved this vacation!
We just came back from our winter adventure 5 days/4 nights in Whitehorse, Yukon, Canada. We had such a nice time. Everything was great. We saw the Northern lights, which was very special to start into the New Year, connected with the universe. We went dog sledding and snowmobiling..all the tour guides were always on time, had knowledge and made an extra step to make the clients happy. Also the hotel is a beautiful place with nice, warm beds. Loved this vacation!!!
Ina, Dominican Republic
Everything ran like clock work, the activities we did were extremely well organised, informative and above all fantastically enjoyable.
We have just returned from a 5 day 4 night trip to the Yukon followed by 6 nights travelling on the Mountaineer Train time in Jasper, Lake Louise and Banff. We had a fantastic time. Everything ran like clock work, the activities we did were extremely well organised, informative and above all fantastically enjoyable. We cannot thank everyone enough for their professionalism and organisational skills. To top everything off we saw the most amazing display of the Northern Lights, something I will never forget.......we certainly will be back
We definitely want to come back and we know who to contact.
We have just come back from 10+ days tour from Vancouver to Jasper/Lake Louise/Banff/Kamloops back to Vancouver via train/bus. We had a great time. Thanks Canada by Design, especially to Karen for putting together and planning such a trouble free, smooth running package to make our visit even more unforgettable. Every place we have been to have been carved very deeply in our memories. We fell in love with the Rockies, its wild life, ice fields, beautiful towns and the friendly people. We definitely want to come back and we know who to contact.
Everything that you and the team at Canada by Design organised for us was top class
Everything that you and the team at Canada by Design organised for us was top class. From day one we felt comfortable that everything was going to be special. From the driver that met us at Seattle Airport, to the staff at Alexis hotel, everyone made us feel welcome. The Via Rail trip was great and once we picked up the vehicle in Jasper we couldn’t believe that the sights of the Rockies could get any better, but they did!
We saw spectacular sights, met warm and friendly people, saw the Northern Lights, and made a lifetime of memories.
My wife Rita and I just returned from our trans-Canada train & drive vacation, and had the time of our lives! We saw spectacular sights, met warm and friendly people, saw the Northern Lights, and made a lifetime of memories. We want to thank you for the wonderful job you did in setting everything up, and also for your courteous assistance and recommendations along the way.
Nick, Florida, United States